When you purchase our services or products, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, with a photograph, so that we can evaluate the issue and make it right.
We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you are dissatisfied with any product you received, you may contact us at support@urbanagri.co.in
